Hey there, first time poster, not a roofer, just a homeowner with half a roof job and a flooded home.
I’ll try to keep it as short as i can.
Hired a nationwide roofing franchise to put a new roof on our 1100 sq foot flat roof, and after reboarding with plywood yet before any kind of base layer, the rain was looming so they tarped it and said they’d be back after the rain stopped. They promised the tarp would keep the rain off, and not to worry.
Well I was worried, and rightly so, as at 4am, I had water pouring in the window frame right above the headboard of my bed, flowing forward in to the room and down the wall, saturating the carpet and presumably inside the wall, and down to the living room below and beyond. Got on the roof to find 3 inches deep water, as the tarp was covering the downspouts, and started shoveling off the water with a snow shovel. Clearly the tarp had holes in it (there’s a story to why there are holes in the tarp, too long to get in to)
Again, to skip over a ridiculous morning of excuses and a whole host of other concerns (I think they started laying down the first layer of membrane right over wet plywood) the roof seems to be sealed up. The problem is, my bedroom, and the living room below, particularly the exterior wall, is drenched.
They’ve got a dehumidifier in our bedroom with a couple of those blue snail fans blowing at the walls and ceiling, but what the fck is that gonna do? Wouldnt the insulation in the walls and the ceiling, be soaked? How would it dry out without opening the walls? Theyve told me it’s no problem and that the walls and ceiling insulation will just dry out on their own. Really? Should I be buying a top off the line moisture meter tomorrow? It’s Monday night now, this began 4 am Sunday morning.
Fun Fact - we are uninsured. When we bought the house one year ago, the age of the roof (28 years) prompted the insurance company to write in an exception - any water damage related to the roof is not covered until we get a new roof. Never thought the process of getting a new roof would have been when we got some not-covered damage. Hindsight suggests I should have bought a temporary insurance policy for when the work was done? Never crossed my mind. Fckn hindsight!
Anyway, there are too many sides to this story. My question for you guys is, do I start opening the walls anywhere the water was travelling, and just hope I won’t be footing every penny of what that’s going to cost me to put it all back together. And, do roofers have insurance for this kind of thing? Or is it assumed that the homeowners insurance is intact to deal with it?
Thanks for the read