Complete layperson here. This week we replaced our roof with much anticipated Grand Manor. However, now that it is up it looks nothing like the photos of Grand Manor shingles I have seen both in google searches as well as taking a road trip to a local home that featured them. I’m very disappointed, and the owner is sympathetic and sees what I mean by my photos, but his crew (the ones with the experience with this product – the owner is a GAF guy) insists it is 100% by the book.
I’m now looking at PDFs of manuals and youtube videos to help understand what is going on. The roofing co owner is reputable and swears if they made a mistake they will fix it no charge. They are telling me that the reason my roof does not look like the photos is because of the pitch - and I just don’t see how that could be the whole explanation.
THe first photo is my roof, with the long, rectangular shaped shingles. The second photo is off a google search and what I wanted. What do you see when you compare these?? Even the Grand Manor manual looks OK to me – its just my own roof making me sad.