My company is going to be doing a full roof replacement on two buildings of a condo association, which were originally approved for only a repair because the adjuster wanted to use the line of sight crap, so I instructed the president of the HOA to file a complaint with the Ohio Department of insurance, and to make a long story short they cited with me and the policyholder. I guess now the adjusters little pissed off because he didn’t get it his way so he’s making everything very hard in regards to this ventilation, code upgrade issue.
In all the years that I’ve been in the roofing business, I’ve never had an insurance adjuster, or an insurance company not pay for ventilation to be brought up the code if the insured has ordinance and law and their policy. I have an adjuster from Travelers who is refusing to pay for ventilation on these two buildings to be brought up code per Ohio building code requirements, and follow the states guidelines in regards to having to abide by the shingle manufacturer’s instructions.
He stated, and I quote,"as the attic was not damaged in the loss, and the ventilation is to ventilate the attic, I can’t consider it under the code upgrade coverage in the policy. Not only that, but an attic is not part of the roof. " I sent him the Ohio Building Code Requirement in regards to ventilation, I sent him the Residential Building Code which REQUIRES that materials be installed per manufacturer’s installation requirements. I still cannot get him nor his supervisor to reason with me on this. If anybody has anything good that I can say to this man to put him in his place once and for all please let me know! Thanks guys.