I started a thread a while back about our roof needing replaced, since the shingles were in bad shape.
Long story short, the manufacturer concluded that they were faulty and needed replaced, and offered us a dollar amount that they would provide us, (including labor, tear-off & disposal) in addition to replacement shingles and the appropriate amount of hip & ridge and starter shingles needed to complete our roof.
The problem is, and understandably, the dollar amount they said they’d provide is way lower than any estimate of what it would cost to fix the roof. Obviously they’re going to lowball us to see if we bite.
Thing is, in order to increase their cash offer to something actually reasonable, they require that we obtain 3 roofers line itemized fully broken down estimates. To quote them:
“These estimates will need to clearly show line itemized fully broken down separate costs and quantiles for all materials (shingle, underlayments, vents, flashing, nails etc.) all install costs, labor costs, tear off for each product and all other costs (disposal install, taxes, fees, permits etc.)”
We’ve contacted multiple, established and well respected roofers in our metro area and none have said they’ll provide this information. One reluctantly gave us a breakdown in terms of labor/dumpster/materials/accessories, but that isn’t enough for the shingle manufacturer.
Clearly the shingle manufacturer wants to make this as hard as humanly possible for us to get them to pay for our roof replacement. We don’t want to pay for it, and frankly and shouldn’t have to. It was their fault the shingles were faulty, and thus they should cover the cost of the replacement.
Is it unreasonable for us to ask for a fully itemized quote from a roofer? The fact that so many roofers in our area they won’t do it makes me wonder if a) they just can’t be bothered and think it isn’t worth their time, or b) we’ll see that their costs are massively inflated somehow and call them out on it.
Sorry for the long rant!